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Salesforce Certified Platform Administrator Exam — Information & Free Practice

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Salesforce Certified Platform Administrator Exam

Provider
Pearson VUE / Pearson OnVUE
Format
Proctored multiple-choice/multiple-select examination, onsite or online; no hard-copy or online reference materials.
Exam questions
Total questions: 60–65; Scored questions: 60; Unscored questions: 0–5; The total includes the scored and unscored questions.
Time limit
105 minutes
Passing score
English version: 68%
Exam fee
Registration: US$200 plus applicable taxes; retake: US$100 plus applicable taxes.
Examination outline
  • Configuration and Setup (15%)
    • Company settings
    • Declarative user interface configuration
    • User setup and maintenance
    • Organization security controls
    • Sharing model security controls
    • Profiles and permission sets
  • Object Manager and Lightning App Builder (15%)
    • Standard object architecture and relationships
    • Fields, page layouts, and deletion implications
    • Page layouts, record types, and business processes
  • Sales and Marketing Applications (10%)
    • Sales process capabilities and implications
    • Sales productivity features and opportunity tools
    • Lead automation and campaign management
  • Service and Support Applications (10%)
    • Case management capabilities
    • Case management automation
  • Productivity and Collaboration (10%)
    • Activity management
    • Chatter features and access
    • Salesforce mobile app
    • AppExchange application use cases
  • Data and Analytics Management (17%)
    • Data import, update, transfer, deletion, export, and backup
    • Data validation tools
    • Reports and report types
    • Sharing model effects on reports
    • Dashboard creation and modification
  • Automation (15%)
    • Selecting automation solutions
    • Flow capabilities, use cases, and configuration
    • Approval process capabilities and configuration
  • Agentforce (8%)
    • Agentforce capabilities, use cases, security, and permissions
    • Agent Builder prompts, instructions, and testing
Examination sources

Related license preparation

This examination may be required or accepted as an alternative, depending on the license and application pathway.