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Salesforce Certified Slack Administrator Exam — Information & Free Practice

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Salesforce Certified Slack Administrator Exam

Provider
Salesforce; Pearson VUE testing-center and Pearson OnVUE online-proctored delivery
Format
English; proctored multiple-choice/multiple-select; no hard-copy or online reference materials
Exam questions
Total questions: 60–65; Scored questions: 60; Unscored questions: 0–5; The total includes the scored and unscored questions.
Time limit
105 minutes
Passing score
65%
Exam fee
Registration: US$200 or JPY¥30,000, plus applicable taxes; retake: US$100 or JPY¥15,000, plus applicable taxes
Examination outline
  • Fundamentals (18%)
    • Feature selection for requirements
    • Scenario-based access levels
    • Slack Admin and Owner responsibilities
    • Plan selection
  • User Lifecycle Management (13%)
    • Granting user access
    • Workspace and channel onboarding
    • User account deactivation
    • Plan-dependent authentication and provisioning
    • Assigning user permissions and roles
    • Identity provider groups for workspace access
    • Slack Connect and Guest account access
    • User group permissions and access criteria
  • Workspace and Org Management (17%)
    • Channel management
    • Cross-workspace channel management permissions
    • Settings for workspace-wide feature access
    • User access to multiple workspaces
    • Slack Connect channel configuration
  • App and AI Administration and Automations (20%)
    • Slack AI implementation
    • App installation and approvals
    • App scopes and security policy compliance
  • Governance, Security and Compliance (22%)
    • Security policy configuration
    • Message history compliance
    • Enterprise Grid security concerns
    • Personally identifiable information sharing
    • Workspace migration into Enterprise Grid
    • Slack code of conduct moderation
  • Enabling Slack Success (Analytics and Adoption) (10%)
    • Monitoring active-member feature adoption
    • User feedback, adoption challenges and usability
    • Aligning features and workflows with business requirements
    • Champion networks for ongoing adoption
Examination sources

Related license preparation

This examination may be required or accepted as an alternative, depending on the license and application pathway.