Free Salesforce Certified Slack Administrator Exam Practice Questions

Sample Practice Questions

Try these 10 sample questions from the Salesforce Certified Slack Administrator Exam practice bank. Each includes the answer and explanation. Continue with the interactive practice above to review the full question set.

1. 1A team needs a shared, formatted project brief with embedded media that can remain accessible from a channel tab. Which Slack feature fits this requirement?

   1. A. A canvas
   2. B. A huddle
   3. C. A user group
   4. D. A channel topic

   Answer: A

   Explanation: Slack states, "A canvas is a surface built into Slack where you can create and share fully-formatted content." A canvas supports the shared brief and can be added as a channel tab. A huddle is a live discussion, a user group groups people, and a channel topic is not a formatted document.

   Reference: Use a canvas in Slack — Use a canvas in Slack; Add a canvas as a tab

2. 2A Multi-Channel Guest needs access to an additional public channel. Who can manage that guest's public-channel access?

   1. A. Any member of the public channel
   2. B. Any guest already in the channel
   3. C. A Workspace Owner or Admin
   4. D. Any invited workspace member

   Answer: C

   Explanation: Slack states, "Only Workspace Owners and Admins can manage Multi-Channel Guests' public channel access" This public-channel change requires a Workspace Owner or Admin. The member permission to add Multi-Channel Guests to private channels does not extend to public-channel access.

   Reference: Understand guest roles in Slack — Manage access to channels

3. 3A completed project channel on a paid plan should stop accepting new activity while its history remains searchable. What should the administrator do?

   1. A. Delete the channel.
   2. B. Mute the channel.
   3. C. Leave the channel.
   4. D. Archive the channel.

   Answer: D

   Explanation: Slack states, "Archived channels are closed to new activity, but the message history is retained and searchable on paid plans." Archiving meets both conditions. Deletion removes history; muting affects notifications, and leaving affects membership rather than closing channel activity.

   Reference: Archive or delete a channel — Archive or delete a channel, introduction

4. 4An Enterprise+ administrator selects the pilot department group as the sole group in an AI search-answer access rule. Which choice grants access to that selected group and leaves everyone else without access?

   1. A. Only specific people and groups
   2. B. Everyone except specific people and groups
   3. C. Everyone
   4. D. No one

   Answer: A

   Explanation: Slack offers "Only specific people and groups". With the pilot group selected, this grants access to that group. Everyone except specific people and groups excludes that same selected group instead; Everyone is too broad, and No one blocks the pilot.

   Reference: Manage access to AI features in Slack — Manage AI feature access — Enterprise Grid and Enterprise+

5. 5A paid workspace uses email-and-password sign-in and must prohibit SMS as a second factor. Which mandatory 2FA option should the owner select?

   1. A. Require 2FA while allowing either SMS or an authenticator app.
   2. B. Rely only on the existing 2FA requirement for owners and admins.
   3. C. Require 2FA while continuing to permit SMS as a fallback method.
   4. D. Require 2FA and select the Authenticator apps only option.

   Answer: D

   Explanation: Slack states, "select Authenticator apps only to prevent people from using SMS for 2FA." This enforces the method restriction. Either-method and SMS-fallback policies still permit SMS; relying only on administrator requirements does not impose the required workspace-wide method policy.

   Reference: Mandatory workspace two-factor authentication — Turn on mandatory 2FA

6. 6An administrator counts members who read a channel or DM today even if they did not post. Which analytics metric matches that population?

   1. A. Daily active people
   2. B. Daily people posting
   3. C. Claimed members
   4. D. Total members

   Answer: A

   Explanation: Slack defines the metric as "Number of people who have read or sent a message in at least one channel or direct message over the current day". Daily active people includes readers and senders today. Daily people posting excludes readers who did not post; claimed and total members do not measure today's activity.

   Reference: Understand the data in your Slack analytics dashboard — Overview — Active people — Daily

7. 7A project team wants structured tasks with assignees, due dates, and completion tracking inside Slack. Which feature should the administrator recommend?

   1. A. Channel bookmarks
   2. B. A Slack list
   3. C. A user group
   4. D. An audio clip

   Answer: B

   Explanation: The list guide states, "By default, lists include four task-tracking fields — Completion, Name, Assignee, and Due Date". Lists directly provide structured task tracking. Bookmarks store links, user groups organize people, and clips convey recordings rather than structured task records.

   Reference: Use lists in Slack — Customize fields

8. 8A new colleague has been invited to Slack but has not accepted. Teammates want to add the colleague to channels and send messages that generate email notifications in the meantime. Which status supports this behavior?

   1. A. Deactivated member
   2. B. Single-Channel Guest
   3. C. Frontline Member
   4. D. Invited member

   Answer: D

   Explanation: Slack states, "They'll receive email notifications until they create their account." Invited members can be added to channels, mentioned, and sent DMs before accepting. A deactivated account is disabled; guest and Frontline roles describe access types rather than this pending-invitation status.

   Reference: Types of roles in Slack — Roles in Slack — Invited members

9. 9A team wants to create a new channel using the name of an archived channel, while keeping the old channel's history. What should be done first?

   1. A. Unarchive the old channel and rename it.
   2. B. Delete the archived channel permanently.
   3. C. Change the archived channel's description.
   4. D. Remove all members from the old channel.

   Answer: A

   Explanation: Slack states, "To reuse the name of an archived channel, you'll need to unarchive it and rename the channel." Names cannot be repeated. Renaming the unarchived channel releases its old name while preserving it. Deleting sacrifices history, while description or membership changes do not release the name.

   Reference: Archive or delete a channel — Unarchive a channel — tip

10. 10AI conversation summaries are enabled. A team needs a summary of a particular ten-day period last month, including already-read messages. Which approach is supported?

    1. A. Choose a custom date range in the mobile summary controls.
    2. B. Choose a custom date range in the desktop summary controls.
    3. C. Choose the unread-messages range in the desktop summary controls.
    4. D. Choose the last-seven-days range in the desktop summary controls.

    Answer: B

    Explanation: Slack states, "You can summarize just your unread messages, the last seven days, or a custom date range (desktop only)." A desktop custom range captures the specified past ten-day period, including read messages. Mobile lacks the custom choice; unread and last-seven-days ranges select different content.

    Reference: Guide to AI features in Slack — Summarize conversations — Summarize a channel or DM