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Salesforce Certified Platform User Experience Designer Exam — Information & Free Practice

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Salesforce Certified Platform User Experience Designer Exam

Provider
Salesforce; proctored delivery through Pearson VUE / Pearson OnVUE
Format
Proctored multiple-choice examination, onsite or online; no hard-copy or online reference materials.
Exam questions
Total questions: 60–65; Scored questions: 60; Unscored questions: 0–5; The total includes the scored and unscored questions.
Time limit
105 minutes
Passing score
65%
Exam fee
US$200 plus applicable taxes; retake US$100 plus applicable taxes
Examination outline
  • Discovery (13%)
    • Research methodology and tools for business requirements
    • Requirements gathering and strategy based on current user experiences
    • Salesforce UX personas and processes
    • Salesforce value for user experiences
  • UX Fundamentals (16%)
    • UX methods for defining user experiences
    • Corporate branding and styling
    • Accessible and engaging design principles and tools
    • Mobile UX design fundamentals
  • Human-Centered Design (12%)
    • Human-centered design in customer solutions
    • Inclusive design
  • Declarative Design (27%)
    • Core Salesforce objects, end-user experience and customization
    • Information presentation, hierarchy and architecture in static experiences
    • User efficiency across a series of steps
    • Global Salesforce configuration for user flow
    • User onboarding, support and learning
    • Applying branding to a solution
  • Testing (11%)
    • Design validation and testing with end users
    • Testing techniques for optimal user experiences
    • Evaluating and managing design changes
  • Salesforce Lightning Design System (SLDS) (21%)
    • SLDS and its purpose
    • Out-of-the-box Lightning Experience design and configuration
    • New and customized component functionality using SLDS
Examination sources

Related license preparation

This examination may be required or accepted as an alternative, depending on the license and application pathway.