Salesforce Certified Experience Cloud Consultant Exam — Information & Free Practice

US · Examination information

100 free questions · Answer explanations · No signup required

Salesforce Certified Experience Cloud Consultant Exam

Provider: Salesforce; delivered by Pearson VUE/Pearson OnVUE
Format: Proctored multiple-choice/multiple-select examination, online or at a testing center; closed book
Exam questions: Total questions: 60–65; Scored questions: 60; Unscored questions: 0–5; The total includes the scored and unscored questions.
Time limit: 105 minutes
Passing score: 62%
Exam fee: Registration: US$200 plus applicable taxes; retake: US$100 plus applicable taxes

Examination outline

Experience Cloud Basics (8%)
- Reasons for creating or utilizing an Experience
- Common Experience Cloud personas
- External account types and uses
- Workspaces features and functions
Sharing, Visibility, and Licensing (17%)
- User visibility
- Object visibility
- Declarative sharing options
- External account relationships
- External license types
- Experience security models
- External user roles
Branding, Personalization, and Content (15%)
- Experience Builder modification and personalization
- Search capabilities
- Salesforce CMS content
- Article visibility and accessibility
Templates and Themes (10%)
- Theme selection
- Template selection
- Packaging, exporting, and importing templates
- Lightning bolts
User Creation and Authentication (13%)
- User creation and provisioning methods
- Experience user setup
- Single Sign-On options
- Enabling partner and customer users
- Granting Experience access
Adoption and Analytics (5%)
- Experience dashboards and insights
- Experience Moderation
- Adoption and engagement best practices
Administration, Setup, and Configuration (25%)
- Channel Sales Partner Relationship Management
- Experience deployments and migrations
- Enabling and activating an Experience
- Delegated External User administration
- Building a public Experience
- Configuring and setting up Topics
- Ticketing and Agentforce Service capabilities
Customization Considerations and Limitations (7%)
- Limitations across all Experiences

Examination sources

This examination may be required or accepted as an alternative, depending on the license and application pathway.