Salesforce Certified Experience Cloud Consultant — Requirements & Free Practice

US · License preparation

100 free questions · Answer explanations · No signup required

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Professional certification for implementing and consulting on Experience Cloud in a customer-facing role.

Initial by examination

Date Applicability: Current official catalog links the investigated guide, which specifies Winter '23 alignment. No official start or end date for this credential, route, or examination version is published in the acquired controlling materials; boundaries remain null. Retrieval dates are not effective dates.
Exam Conduct: Proctored; no hard-copy or online references; acceptance of the Salesforce Certification Program Agreement and Code of Conduct is required.
Prerequisite Credential: Salesforce Certified Platform Administrator
Prerequisite Timing: Must already be earned to qualify for and register for this exam; no new prerequisite examination identity is created by this investigation.
Recommended Experience: The guide says the candidate should have six months of hands-on Experience Cloud administration or development experience.
Scheduling: Log in to Trailhead Academy and select an available date/time for Pearson OnVUE online proctoring or a Pearson VUE local testing center; complete checkout. Identity requirements apply; online candidates must review the technical requirements and run the system test. No annual fixed application window is asserted.

Provider: Salesforce; delivered by Pearson VUE/Pearson OnVUE
Format: Proctored multiple-choice/multiple-select examination, online or at a testing center; closed book
Exam questions: Total questions: 60–65; Scored questions: 60; Unscored questions: 0–5; The total includes the scored and unscored questions.
Time limit: 105 minutes
Passing score: 62%
Exam fee: Registration: US$200 plus applicable taxes; retake: US$100 plus applicable taxes

Examination outline

Experience Cloud Basics (8%)
- Reasons for creating or utilizing an Experience
- Common Experience Cloud personas
- External account types and uses
- Workspaces features and functions
Sharing, Visibility, and Licensing (17%)
- User visibility
- Object visibility
- Declarative sharing options
- External account relationships
- External license types
- Experience security models
- External user roles
Branding, Personalization, and Content (15%)
- Experience Builder modification and personalization
- Search capabilities
- Salesforce CMS content
- Article visibility and accessibility
Templates and Themes (10%)
- Theme selection
- Template selection
- Packaging, exporting, and importing templates
- Lightning bolts
User Creation and Authentication (13%)
- User creation and provisioning methods
- Experience user setup
- Single Sign-On options
- Enabling partner and customer users
- Granting Experience access
Adoption and Analytics (5%)
- Experience dashboards and insights
- Experience Moderation
- Adoption and engagement best practices
Administration, Setup, and Configuration (25%)
- Channel Sales Partner Relationship Management
- Experience deployments and migrations
- Enabling and activating an Experience
- Delegated External User administration
- Building a public Experience
- Configuring and setting up Topics
- Ticketing and Agentforce Service capabilities
Customization Considerations and Limitations (7%)
- Limitations across all Experiences

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