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Salesforce Certified Agentforce Specialist — Information & Free Practice

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Salesforce Certified Agentforce Specialist

Provider
Pearson VUE / Pearson OnVUE
Format
Proctored multiple-choice examination at a testing center or online; no hard-copy or online reference materials.
Exam questions
Total questions: 60–65; Scored questions: 60; Unscored questions: 0–5; The total includes the scored and unscored questions.
Time limit
105 minutes
Passing score
72%
Exam fee
USD 200 or JPY 30,000 plus applicable taxes; retake USD 100 or JPY 15,000 plus applicable taxes.
Examination outline
  • Prompt Engineering (20%)
    • When to use Prompt Builder
    • Prompt template access controls
    • Prompt template types
    • Grounding techniques
    • Creating, activating, and executing prompt templates
    • Effective prompt writing
    • Trust Layer security and privacy
    • Managing model access
  • Data 360 Fundamentals (20%)
    • Agentforce Data Library
    • Chunking, indexing, and retrievers
  • AI Agents (35%)
    • Agent operation and agent script building blocks
    • Hybrid reasoning, Canvas, and Script View
    • Filters, variables, and template expressions
    • Configuring standard and custom topics and actions
    • Connecting agents to channels
    • Agent execution security context
    • Employee and Service agents
    • Agent API applicability
  • Testing, Deployment, and Maintenance (10%)
    • Testing agents in Testing Center
    • Testing Center evaluations
    • Deploying agents from sandbox to production
    • Deploying templates from sandbox to production
  • Governance and Observability (10%)
    • Managing and monitoring agents
    • Agent analytics and optimization
  • Multi-Agent Orchestration (5%)
    • Multi Agent architecture for scalability and control
    • Open standard multi-agent protocols
Examination sources

Related license preparation

This examination may be required or accepted as an alternative, depending on the license and application pathway.