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Salesforce Certified Agentforce Specialist — Requirements & Free Practice

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Salesforce Certified Agentforce Specialist

Salesforce certification for individuals responsible for managing and optimizing Agentforce with knowledge of Salesforce platform configuration and Agentforce capabilities.

Licensing authority: Salesforce · Application information

Initial by examination
Salesforce Certified Agentforce Specialist
Applicability
Current official credential entry links the same named examination and guide; guide explicitly aligns questions to Spring ’26. No official start or retirement boundary is stated for this version or initial route; dates remain null rather than using retrieval, publication update, or research dates.
Conduct
Accept the Salesforce Certification Program Agreement and Code of Conduct at the start of the exam; no hard-copy or online references may be used.
Eligibility
No prerequisite certification. Typical one-year experience and the named recommended certifications are preparation guidance, not mandatory eligibility conditions.
Identification
Online proctoring requires valid government-issued photo identification matching the booking name exactly, with a recent photograph reflecting current appearance.
Language
English examination is the task target; the guide also lists French and Japanese. The Academy entry additionally lists Spanish; availability of that other language is not adjudicated or produced in this English task.
Maintenance Boundary
Subsequent certification maintenance is acknowledged by the program terms but is outside this initial-qualification task and is not a separate initial exam leaf.
Scheduling
Rolling appointment selection through Trailhead Academy: choose online proctoring (Pearson OnVUE), date and time, or onsite Pearson VUE venue and time slot, then checkout. Online candidates must review technical requirements, run the system test and satisfy identification requirements; test-center candidates bring identification with exactly matching booking name. No appointment was booked in this investigation.

Salesforce Certified Agentforce Specialist

Provider
Pearson VUE / Pearson OnVUE
Format
Proctored multiple-choice examination at a testing center or online; no hard-copy or online reference materials.
Exam questions
Total questions: 60–65; Scored questions: 60; Unscored questions: 0–5; The total includes the scored and unscored questions.
Time limit
105 minutes
Passing score
72%
Exam fee
USD 200 or JPY 30,000 plus applicable taxes; retake USD 100 or JPY 15,000 plus applicable taxes.
Examination outline
  • Prompt Engineering (20%)
    • When to use Prompt Builder
    • Prompt template access controls
    • Prompt template types
    • Grounding techniques
    • Creating, activating, and executing prompt templates
    • Effective prompt writing
    • Trust Layer security and privacy
    • Managing model access
  • Data 360 Fundamentals (20%)
    • Agentforce Data Library
    • Chunking, indexing, and retrievers
  • AI Agents (35%)
    • Agent operation and agent script building blocks
    • Hybrid reasoning, Canvas, and Script View
    • Filters, variables, and template expressions
    • Configuring standard and custom topics and actions
    • Connecting agents to channels
    • Agent execution security context
    • Employee and Service agents
    • Agent API applicability
  • Testing, Deployment, and Maintenance (10%)
    • Testing agents in Testing Center
    • Testing Center evaluations
    • Deploying agents from sandbox to production
    • Deploying templates from sandbox to production
  • Governance and Observability (10%)
    • Managing and monitoring agents
    • Agent analytics and optimization
  • Multi-Agent Orchestration (5%)
    • Multi Agent architecture for scalability and control
    • Open standard multi-agent protocols
Examination sources