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CompTIA A+ Core 2 (220-1202) — Information & Free Practice

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CompTIA A+ Core 2 (220-1202)

Format
Multiple-choice and performance-based
Time limit
90 minutes
Passing score
700 (on a scale of 100–900)
Examination outline
  • Operating Systems (28%)
    • Explain common operating system (OS) types and their purposes.
    • Given a scenario, perform OS installations and upgrades in a diverse environment.
    • Compare and contrast basic features of Microsoft Windows editions.
    • Given a scenario, use Microsoft Windows operating system features and tools.
    • Given a scenario, use the appropriate Microsoft command-line tools.
    • Given a scenario, configure Microsoft Windows settings.
    • Given a scenario, configure Microsoft Windows networking features on a client/desktop.
    • Explain common features and tools of the macOS/desktop operating system.
    • Identify common features and tools of the Linux client/desktop operating system.
    • Given a scenario, install applications according to requirements.
    • Given a scenario, install and configure cloud-based productivity tools.
  • Security (28%)
    • Summarize various security measures and their purposes.
    • Given a scenario, configure and apply basic Microsoft Windows OS security settings.
    • Compare and contrast wireless security protocols and authentication methods.
    • Summarize types of malware and tools/methods for detection, removal, and prevention.
    • Compare and contrast common social engineering attacks, threats, and vulnerabilities.
    • Given a scenario, implement procedures for basic small office/home office (SOHO) malware removal.
    • Given a scenario, apply workstation security options and hardening techniques.
    • Given a scenario, apply common methods for securing mobile devices.
    • Compare and contrast common data destruction and disposal methods.
    • Given a scenario, apply security settings on SOHO wireless and wired networks.
    • Given a scenario, configure relevant security settings in a browser.
  • Software Troubleshooting (23%)
    • Given a scenario, troubleshoot common Windows OS issues.
    • Given a scenario, troubleshoot common mobile OS and application issues.
    • Given a scenario, troubleshoot common mobile OS and application security issues.
    • Given a scenario, troubleshoot common personal computer (PC) security issues.
  • Operational Procedures (21%)
    • Given a scenario, implement best practices associated with documentation and support systems information management.
    • Given a scenario, apply change management procedures.
    • Given a scenario, implement workstation backup and recovery methods.
    • Given a scenario, use common safety procedures.
    • Summarize environmental impacts and local environment controls.
    • Explain the importance of prohibited content/activity and privacy, licensing, and policy concepts.
    • Given a scenario, use proper communication techniques and professionalism.
    • Explain the basics of scripting.
    • Given a scenario, use remote access technologies.
    • Explain basic concepts related to artificial intelligence (AI).
Examination sources

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