Salesforce Certified Marketing Cloud Engagement Administrator — Requirements & Free Practice
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Salesforce Certified Marketing Cloud Engagement Administrator
Salesforce certification for administrators configuring Marketing Cloud products, managing subscriber data and troubleshooting account configuration and user requests.
Licensing authority: Salesforce · Application information
Initial by examination
- Applicability
- The current certification catalog links Get Exam Guide to the guide explicitly aligning questions to Winter '25; neither source publishes an effective start or retirement date. The catalog's 60-question summary does not state an inclusive total and does not contradict the guide's additional unscored-item explanation.
- Exam Conditions
- No hard-copy or online reference materials; review and accept the Salesforce Certification Program Agreement and Code of Conduct at the beginning of the exam.
- Identification
- Confirm ID requirements; at a testing center bring ID and ensure the booking name matches exactly.
- Language
- English is explicitly offered in the current certification catalog entry.
- Online Delivery
- Review Windows/Mac technical requirements and run the Pearson VUE system test before registration.
- Prerequisite
- None; no prerequisite credential or additional examination is listed for this certification.
- Recommended Experience
- The guide recommends 3 to 6 months administering a Marketing Cloud instance and prior digital-marketing experience; this is audience guidance, not an additional prerequisite examination.
- Scheduling
- Appointments are selected through Trailhead Academy: online Pearson OnVUE or an onsite Pearson VUE testing center, subject to available date/time and location. No fixed application window is stated.
Salesforce Certified Marketing Cloud Engagement Administrator Exam
- Provider
- Salesforce; delivered through Pearson VUE / Pearson OnVUE
- Format
- Proctored multiple-choice examination at a testing center or online; no hard-copy or online reference materials.
- Exam questions
- Total questions: 60–65; Scored questions: 60; Unscored questions: 0–5; The total includes the scored and unscored questions.
- Time limit
- 105 minutes
- Passing score
- 67%
- Exam fee
- US$200 registration; US$100 retake; applicable taxes additional.
Examination outline
Digital Marketing Proficiency (13%)
- Describe governance and compliance in relation to digital marketing.
- Recognize security best practices for data, permissions, and PII.
- Describe Marketing Cloud product inventory and product offerings.
Subscriber Data Management (18%)
- Given a scenario, describe the contact model.
- Given a scenario, evaluate data quality.
- Explain preference and profile center concepts.
Setup (38%)
- Given a scenario, implement the configuration of business units, users/permissions, and security/passwords.
- Given a scenario, determine how to configure integrations.
- Describe the features in Setup Home.
- Describe Marketing Cloud extension products.
Channel Management (16%)
- Given a scenario, describe the configuration of Mobile Studio.
- Given a scenario, describe the configuration of Email Studio.
- Given a scenario, describe the configuration of Advertising Studio.
- Explain the concepts and typical use cases of Journey Builder.
Maintenance (15%)
- Given a scenario, describe solutions for data extraction and report generation.
- Given a scenario, monitor a Marketing Cloud account and provide system availability.
- Given a scenario, evaluate benefits of additional Marketing Cloud products.
Examination sources
- Salesforce Certified Marketing Cloud Engagement Administrator Exam Guide
Purpose of This Exam Guide
- Salesforce Certified Marketing Cloud Engagement Administrator Exam Guide
About the Exam: Version
- Salesforce Certified Marketing Cloud Engagement Administrator Exam Guide
Exam Outline: controlling scope statement
- Salesforce Certified Marketing Cloud Engagement Administrator Exam Guide
Exam Outline: Digital Marketing Proficiency
- Salesforce Certified Marketing Cloud Engagement Administrator Exam Guide
Exam Outline: Subscriber Data Management
- Salesforce Certified Marketing Cloud Engagement Administrator Exam Guide
Exam Outline: Setup
- Salesforce Certified Marketing Cloud Engagement Administrator Exam Guide
Exam Outline: Channel Management
- Salesforce Certified Marketing Cloud Engagement Administrator Exam Guide
Exam Outline: Maintenance
- Salesforce Certified Marketing Cloud Engagement Administrator Exam Guide
Audience Description: expected skills and express exclusion
- Salesforce Certified Marketing Cloud Engagement Administrator Exam Guide
About the Exam: content, duration, passing score and release
- Salesforce Certified Marketing Cloud Engagement Administrator Exam Guide
About the Exam: unscored-question explanation
- Salesforce Certified Marketing Cloud Engagement Administrator Exam Guide
About the Exam: fees, delivery, references and prerequisite
- Schedule a Salesforce Certification Exam
Schedule an Online-Proctored Exam (Pearson OnVUE): pre-registration and registration
- Schedule a Salesforce Certification Exam
Schedule an Exam at a Testing Center (Pearson VUE): pre-registration and registration
- Salesforce Certified Marketing Cloud Engagement Administrator: Trailhead Academy
Certification header: name and available examination languages
- Salesforce Certified Marketing Cloud Engagement Administrator: Trailhead Academy
Certification header: Get Exam Guide button