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EXIN EPI Certified Information Technology Manager — Requirements & Free Practice

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EXIN EPI Certified Information Technology Manager

Licensing authority: EXIN

Initial by examination
EXIN EPI Certified Information Technology Manager
Award
Pass the single CITM examination with at least 33 correct answers; the certificate is valid for three years before recertification. Certificate-holder validity does not set the examination-version validThrough.
Delivery
The adopted guide describes examination by an authorised training partner at the end of the last training day. Current course delivery includes ILT, VILT and training on demand; the applicable provider must confirm examination scheduling, eligibility and seat availability for 2026-11-25 through 2027-02-28. No guaranteed future appointment or universal availability of a general EXIN online channel is asserted.
Experience
EPI's framework permits entry at any level upon meeting its years-of-experience prerequisite. The CITM-specific page says two to four years of actual IT experience is best suited; this wording is retained without converting it into a strict four-year ceiling or inventing an earlier certification requirement.
Scope
Initial English CITM examination only; no independently evidenced CITM bridge, separate practical assessment or prerequisite examination is created from course progression or alternative delivery modes.
Training
Evidence of CITM training by an EXIN accredited training provider is mandatory; course material is supplied by the training provider.

EXIN EPI Certified Information Technology Manager

Provider
EXIN; examination administered by an authorised training partner
Format
Closed book, multiple-choice examination in English
Exam questions
Total questions: 50.
Time limit
75 minutes
Passing score
At least 33 correct answers (66%)
Examination outline
  • IT strategy
    • The need for IT
    • Enterprise Architecture
    • Service catalogue
    • Service level management
    • Sustainable development
  • IT Organization
    • Personnel need
    • Roles and responsibilities
    • Sourcing
    • Selection process
    • Hiring
    • Managing staff
    • Career planning
    • Training/job rotation
    • Performance appraisal
    • Staff departures
  • Vendors Selection and Management
    • Vendor selection
    • RFI
    • RFP
    • Proposal evaluation
    • Vendor reference checks
    • Contract negotiation
    • Contract management
    • Vendor management
    • Recompete vendors
  • Project Management
    • Methodologies
    • Project organization
    • Starting-up/Initiating
    • Planning/Initiating a project
    • Risk
    • Quality
    • Scope
    • Work/Product Breakdown Structure
    • Scheduling
    • Cost
    • Communication
  • Application Management
    • Software Development Life Cycle (SDLC)
    • Software Quality Assurance (SQA)
    • Requirements
    • Development
    • Testing
    • Adoption (Implementation)
    • Maintenance
  • Service Management
    • Problem management
    • Change management
  • Business Continuity Planning
    • Resources
    • Relocation of staff
    • Information requirement
    • Backup strategies
    • Site selection
    • Business Continuity Plan
    • Test and exercise
    • Test review, report and follow-up
    • Monitoring and review
  • Risk Management
    • Guidelines
    • Context establishment
    • Identification
    • Analysis
    • Evaluation
    • Treatment
    • Communication
    • Monitoring and control
  • Information Security Management
    • Standards
    • Confidentiality
    • Integrity
    • Availability
    • Control types
    • Guideline for controls selection
    • Control categories
    • Information security awareness program
    • Security incident response
  • Information and Knowledge Management
    • Information management
    • Data management
    • Information and data management technologies
    • Business Intelligence
    • Best practices and pitfalls in data governance
  • Business Change Management
    • Frameworks
    • Business Relationship Management (BRM)
    • Objectives
    • Life cycle activities
    • Customer relationship
    • Building the business
    • Alignment
  • Technology Trends
    • Research and Development
    • Blockchain
    • Big Data
    • Artificial Intelligence
  • Quality
    • Standards and guidelines
    • Objectives and activities
    • Service review
    • Customer feedback
    • Surveys
    • Key Performance Indicators (KPIs)
    • Metrics
    • Scorecards and reports
    • Quality register
Examination sources