Salesforce Certified Marketing Cloud Engagement Specialist — Requirements & Free Practice
US · License preparation
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Salesforce Certified Marketing Cloud Engagement Specialist
Salesforce certification validating email marketing knowledge, message design, subscriber and data management, and inbox delivery in the Marketing Cloud email application.
Licensing authority: Salesforce · Application information
Initial by examination
- Applicability
- The current offering adopts the current retrieved guide; Summer '23 denotes release alignment. The official July 24, 2026 rename leaves underlying exam content unchanged. Original credential, route and exam-version start/end dates are not supplied and remain null.
- Qualification
- Pass this examination at its published passing score; no prerequisite is required.
- Recommended Preparation
- Generally at least six months using Marketing Cloud Email; MKT 101 attendance is recommended, not required.
- References
- No hard-copy or online materials may be referenced.
- Scheduling
- Select an available date/time through Trailhead Academy and complete checkout. Online: meet technical and ID requirements and run the system test. Onsite: select local venue/time slot, meet ID requirements and bring ID whose name matches the booking.
Salesforce Certified Marketing Cloud Engagement Specialist Exam
- Provider
- Salesforce; Pearson online or testing-center delivery
- Format
- Proctored multiple-choice; no hard-copy or online reference materials
- Exam questions
- Total questions: 60–65; Scored questions: 60; Unscored questions: 0–5; The total includes the scored and unscored questions.
- Time limit
- 90 minutes
- Passing score
- 67%
- Exam fee
- US$200 registration; US$100 retake; plus applicable taxes
Examination outline
Email Marketing Best Practices (10%)
- Evaluate email marketing elements and techniques for effective emails and programs
- Differentiate email elements affecting message deliverability
- Subscriber acquisition and retention methodologies
Content Creation and Delivery (24%)
- Recommend Marketing Cloud tools for the desired email sending process
- Create and customize email messages for customer needs
- Configure send settings for customer requirements
- Organize and manage email campaign content
Marketing Automation (26%)
- Recommend an appropriate marketing automation solution
- Build an appropriate Automation Studio solution
- Build an appropriate Journey Builder solution
Subscriber and Data Management (26%)
- Set up Data Extensions for desired output requirements
- Determine data import methods for business requirements
- Configure segmentation tools to model subscribers and data
- Troubleshoot send discrepancy based on subscriber preference management
Insights and Analytics (14%)
- Explain available email campaign metrics and meanings
- Analyze email campaign performance results
- Configure and run ad hoc and automated Marketing Cloud reports
- Recommend an Einstein product to analyze campaign effectiveness
Examination sources
- Engagement Specialist Exam Guide
Purpose of This Exam Guide
- Engagement Specialist Exam Guide
About the Exam > Version
- Engagement Specialist Exam Guide
Exam Outline > Email Marketing Best Practices
- Engagement Specialist Exam Guide
Exam Outline > Content Creation and Delivery
- Engagement Specialist Exam Guide
Exam Outline > Marketing Automation
- Engagement Specialist Exam Guide
Exam Outline > Subscriber and Data Management
- Engagement Specialist Exam Guide
Exam Outline > Insights and Analytics
- Engagement Specialist Exam Guide
Audience Description > basic knowledge and exclusions
- Engagement Specialist Exam Guide
About the Exam > Content through Version
- Engagement Specialist Exam Guide
About the Exam > unscored questions paragraph
- Salesforce Certification Exam Scoring
Exam Scoring Overview
- Engagement Specialist Exam Guide
About the Exam > registration through prerequisites
- Schedule a Salesforce Certification Exam
Schedule an Online-Proctored Exam (Pearson OnVUE)
- Schedule a Salesforce Certification Exam
Schedule an Exam at a Testing Center (Pearson VUE)
- Salesforce certification offering
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