Salesforce Certified B2C Solution Architect — Requirements & Free Practice

US · License preparation

200 free questions · Answer explanations · No signup required

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Professional certification for individuals architecting and driving multi-cloud solutions that deliver business value for customers.

Licensing authority: Salesforce

Initial by examination

Appointment Scheduling: Log in to Trailhead Academy, select the exam and online or testing-center delivery, select a date/time or local venue/time slot, and complete checkout.
Delivery Eligibility: Online candidates review technical requirements, meet ID requirements and run the system test; onsite candidates meet ID requirements and bring matching ID.
Examination: Pass the B2C Solution Architect examination; published passing score 63%.
Experience: The guide's typical 2-3 years of solution architect experience describes its audience, not a separate mandatory credential.
Materials: No hard-copy or online materials may be referenced during the exam.
Prerequisite Certifications: {"allOf":["Salesforce Certified Platform App Builder","Salesforce Certified Platform Data Architect","Salesforce Certified Platform Integration Architect"],"claimIds":["b2csa-adoption-20261025","b2csa-registration-20261025"],"timing":"Earn prerequisites to be eligible to register and to earn the credential."}
Scope Boundary: Prerequisite certifications remain qualification conditions; no separate examination for those credentials is newly investigated, recreated or produced, and no alternative or exemption is asserted.

Provider: Salesforce; delivered by Pearson VUE / Pearson OnVUE
Format: Proctored multiple-choice/multiple-select, onsite or online, closed book
Exam questions: Total questions: 64; Scored questions: 60; Unscored questions: 4; The total includes the scored and unscored questions.
Time limit: 120 minutes
Passing score: 63%
Exam fee: USD 400 plus applicable taxes; retake USD 200 plus applicable taxes

Examination outline

Discovery and Customer Success (27%)
- Facilitate successful customer engagement
- Product selection reasoning and considerations
- Validate systems of record, key objects, and risks
- Recommend implementation approach and relative effort
- Multi-product dev-ops lifecycle, governance, and change management
Functional Capabilities and Business Value (7%)
- B2C products and solutions for marketing, purchase, service, and loyalty
- Post-purchase customer experiences across products
Architecture Design (18%)
- Retail architecture and integrations for consumer commerce journeys
- Analyze business processes and propose customer experiences
- Personalized multi-product experiences using Customer Data Platform
- Data security and residency solutions and implementation implications
Data Models and Management (25%)
- Commerce objects and entity relationships across record and engagement systems
- Sequence integrations, data exchanges, and process updates
- Cross-product privacy features and custom versus OOTB solutions
- Systems of record, extended data models, high volumes, and format integration
- Data migration strategies, tools, and transfer best practices
Integration (23%)
- Multi-product integration design, OOTB limitations, and custom integration
- Integration patterns by volume, latency, and system limitations
- Customer and internal-user security with regional and local legal requirements
- APIs and protocols for Agentforce Service, B2C Commerce, and Marketing Cloud integration

Examination sources