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Certified Implementation Specialist – Risk and Compliance — Requirements & Free Practice

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Certified Implementation Specialist – Risk and Compliance

ServiceNow mainline certification recognizing implementation and maintenance of its Risk, Policy & Compliance, and Audit Management applications, awarded after passing the CIS-RC examination.

Licensing authority: ServiceNow · Application information

Initial by examination
ServiceNow Certified Implementation Specialist – Risk and Compliance
Audience
ServiceNow customers, partners, employees and others interested in becoming a ServiceNow Risk and Compliance Implementer.
Award
Pass this proctored CIS-RC examination; the result is conditional and subject to final review and test-security enforcement.
Expiration
Registration expires after 90 days without completing the examination and re-registration is required. This personal registration deadline is not an examination retirement date.
Fee Limitation
Initial and restart amounts are not asserted. The exam entry says retake fee after expiry while the blueprint and general FAQ say full fee for an expired initial registration; this optional price inconsistency is retained rather than treated as resolved.
Maintenance
After award, annual delta maintenance exams and the annual Certification Maintenance Program fee are required to maintain the certification; these are not additional initial-examination versions in this task.
Prerequisites
A ServiceNow University account is required; use the Partner Portal account path where applicable. The CIS-DF policy enumerates seven dependent certifications and does not include CIS-RC; no additional CIS-DF requirement is inferred.
Recommended Experience
Six months of field experience participating in at least two ServiceNow deployment projects or maintaining ServiceNow instances.
Registration
Register and make payment if required through ServiceNow University; a separate Pearson VUE account is not needed because SSO is used. Registered first/last names must match government identification or the candidate cannot sit and the fee is non-refundable.
Retakes
A retake fee applies to each attempt. The current FAQ specifies 3 days between first and second attempts, 30 days between second and third, and 6 months for subsequent attempts.
Scheduling
Schedule and complete within 90 days after registration. Choose a Pearson test center or webcam-proctored OnVUE appointment. Accommodation requests are available; registration alone does not reserve a particular seat.
Training
The blueprint's preparation courses and practical experience are recommended. The current CIS-RC entry and mainline FAQ expressly permit registering without completing training. Instructor-led training can include one exam attempt; this is a payment entitlement, not a separate required assessment.

ServiceNow Certified Implementation Specialist – Risk and Compliance

Provider
Pearson VUE
Format
Proctored test-center or OnVUE examination; multiple-choice single-answer and multiple-select questions; no partial credit for multiple-select items.
Exam questions
Total questions: 60.
Time limit
90 minutes
Passing score
A predetermined cut score is used; ServiceNow does not publicly share it and explicitly states it is not always 70%.
Examination outline
  • GRC Overview (11.67%)
    • GRC Positioning and Framework
    • Key Terminology
    • Technical Details
  • Implementation Planning (5%)
    • Use Cases
    • Implementation Team and Checklist
    • Risk and Compliance Personas, Groups and Roles
  • Entity Framework (20%)
    • Entity Scoping Overview
    • Entity Type Approach
    • Entity Class Approach
    • Entity Architecture
  • Policy and Compliance (25%)
    • Policy and Compliance Record Lifecycles
    • Policy and Compliance Architecture
    • Policy and Compliance Configuration
    • Compliance Supporting Processes
  • Risk and Advanced Risk (25%)
    • Risk and Advanced Risk Record Lifecycles
    • Risk and Advanced Risk Architecture
    • Risk and Advanced Risk Configuration
  • Common Elements and Extended Capabilities (8.33%)
    • Integrations
    • Content Packs
    • Other Platform Capabilities
    • Regulatory Change Management
    • Common Elements
    • Continuous Monitoring
  • Audit and Advanced Audit (5%)
    • Audit and Advanced Audit Lifecycles
    • Audit and Advanced Audit Architecture
    • Audit and Advanced Audit Personas, Groups, and Roles
Examination sources