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About ServiceNow Certified Implementation Specialist – Risk and Compliance

ServiceNow Certified Implementation Specialist – Risk and Compliance · US

Key exam facts

Provider
Pearson VUE
Format
Proctored test-center or OnVUE examination; multiple-choice single-answer and multiple-select questions; no partial credit for multiple-select items.
Exam questions
Total questions: 60.
Time limit
90 minutes
Passing score
A predetermined cut score is used; ServiceNow does not publicly share it and explicitly states it is not always 70%.

Topics covered

  • GRC Overview (11.67%)

    • GRC Positioning and Framework
    • Key Terminology
    • Technical Details

  • Implementation Planning (5%)

    • Use Cases
    • Implementation Team and Checklist
    • Risk and Compliance Personas, Groups and Roles

  • Entity Framework (20%)

    • Entity Scoping Overview
    • Entity Type Approach
    • Entity Class Approach
    • Entity Architecture

  • Policy and Compliance (25%)

    • Policy and Compliance Record Lifecycles
    • Policy and Compliance Architecture
    • Policy and Compliance Configuration
    • Compliance Supporting Processes

  • Risk and Advanced Risk (25%)

    • Risk and Advanced Risk Record Lifecycles
    • Risk and Advanced Risk Architecture
    • Risk and Advanced Risk Configuration

  • Common Elements and Extended Capabilities (8.33%)

    • Integrations
    • Content Packs
    • Other Platform Capabilities
    • Regulatory Change Management
    • Common Elements
    • Continuous Monitoring

  • Audit and Advanced Audit (5%)

    • Audit and Advanced Audit Lifecycles
    • Audit and Advanced Audit Architecture
    • Audit and Advanced Audit Personas, Groups, and Roles

How to prepare

Work through the topics, read the explanation after each answer, and revisit the areas where you miss questions. Use the official outline and reference materials below to guide your study.

These independent practice questions are not actual exam items and do not guarantee a passing result.

Frequently asked questions

What is the exam format?

Proctored test-center or OnVUE examination; multiple-choice single-answer and multiple-select questions; no partial credit for multiple-select items.

How many questions are on the exam?

Total questions: 60.

How long is the exam?

90 minutes

What is the passing score?

A predetermined cut score is used; ServiceNow does not publicly share it and explicitly states it is not always 70%.

Official sources and references

Confirm current exam arrangements with the exam provider.