National Certified Medical Office Assistant (NCMOA) — Information & Free Practice
US · Examination information
100 free questions · Answer explanations · No signup required
National Certified Medical Office Assistant (NCMOA)
- Provider
- National Center for Competency Testing
- Format
- On-demand computer-based examination in English; standard four-option multiple-choice and alternative items.
- Exam questions
- Total questions: 150; Scored questions: 125; Unscored questions: 25; The total includes the scored and unscored questions.
- Time limit
- 3 hours
- Exam fee
- $119 examination fee; remote testing and some public test sites may charge additional fees.
Examination outline
Scheduling (12%)
- Create healthcare provider schedules
- Schedule new patient appointments
- Schedule follow-up visits
- Schedule series appointments
- Schedule nurse visits
- Schedule appointments with the referred provider
- Schedule patients for outpatient diagnostic tests and procedures
- Coordinate patient appointments for telemedicine and/or home monitoring
- Coordinate patient referrals, benefits, and eligibility
- Request and verify pre-authorizations
Patient Reception and Registration (14.4%)
- Direct patients and visitors to the appropriate team member based on priority and needs
- Verify and enter patient information into medical records
- Assist patients in completing necessary admissions paperwork
- Obtain, verify, and scan patient insurance information
- Collect payment, copayment, coinsurance, or deductible owed by the patient at the time of service
- Explain insurance coverage and financial responsibility
Medical Office Administration (30.4%)
- General Office Administration
- Financial Administration
Insurance, Billing, and Coding (16%)
- Recognize and differentiate between CPT, ICD, and HCPCS codes
- Recognize and differentiate between types of commercial health care insurance plans
- Recognize and differentiate between types of government insurance plans
Law and Ethics (27.2%)
- Recognize legal responsibilities and the scope of practice for the medical office assistant
- Recognize unethical practices and respond in an ethical manner for situations in the medical office
- Recognize and respond to violations of medical law
- Educate patients about the Patient’s Bill of Rights
- Obtain patient’s legal documents
- Comply with privacy laws
- Purge and destroy documents per state and federal guidelines
- Report medical emergencies as required by law
Examination sources
- NCMOA Detailed Test Plan
page 1, title, effective-month statement and scope introduction
- NCMOA Detailed Test Plan
pages 1-2, complete Number of Scored Items / Content Categories table, including A/B continuation
- NCMOA Detailed Test Plan
page 3, complete Essential Knowledge Base box, items 1-19
- NCCT Forms and Documents
Certifications, Medical Office Assistant, Detailed Test Plan hyperlink
- NCCT Candidate Handbook
page 23, Detailed Test Plans
- NCMOA Detailed Test Plan
page 1, introductory examination description
- NCCT Candidate Handbook
page 27, Understanding Your Score
- NCCT Resource Center
Top Questions, What is the Passing score for a certification exam?
- NCCT Resource Center
Top Questions, What is an unscored pretest item?
- NCCT scoring-scale explanation
page 1, scale ranges and passing statement
- NCCT Candidate Handbook
page 19, complete Exam Scheduling, Exam Fees, Cancellations, Rescheduling and Refunds
- NCCT Candidate Handbook
page 24, Taking the Exam at a Test Site, Testing Sites
- NCCT Medical Office Assistant certification page
heading, eligibility and application link
- NCCT Candidate Handbook
page 18, Application Requirements, Supporting Documentation
- NCCT Resource Center
Top Questions, What is remote testing?
Related license preparation
This examination may be required or accepted as an alternative, depending on the license and application pathway.