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Implementing and Operating Cisco Collaboration Core Technologies — Information & Free Practice

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Implementing and Operating Cisco Collaboration Core Technologies

Time limit
120 minutes
Exam fee
$US400, or use Cisco Learning Credits
Examination outline
  • Infrastructure and Design (15%)
    • Describe the Cisco on-premises, hybrid, and cloud collaboration solution design elements described in the CSR/PA
    • Describe the purpose of edge devices in the Cisco collaboration architecture
    • Describe the cluster upgrade process for communications manager
    • Troubleshoot security components of Cisco collaboration solutions
    • Troubleshoot network components in a Cisco collaboration solution
  • Protocols and Endpoints (10%)
    • Deploy endpoints and soft clients
    • Troubleshoot elements of a SIP
    • Troubleshoot endpoint registration
  • On-Premises Call Control (30%)
    • Describe the call routing process in Cisco UCM
    • Implement toll fraud prevention in Cisco UCM
    • Configure globalized call routing in Cisco UCM
    • Troubleshoot misconfigured dial plan issues using monitoring tools
    • Describe Cisco USM APIs
    • Configure Cisco Unity Connection
    • Configure on-premises user management
  • Voice Gateways and Session Border Controllers (10%)
    • Configure voice gateway and session border controller elements for on-premises and cloud calling
    • Troubleshoot IOS XE dial plans
    • Describe IOS XE media resources
  • Cloud and Hybrid Services (25%)
    • Describe Webex Suite
    • Describe call routing process in Webex Calling
    • Implement toll fraud prevention on Webex Calling
    • Configure call routing in Webex Calling
    • Configure cloud meetings
    • Configure cloud messaging
    • Describe cloud collaboration APIs
    • Configure cloud user management
    • Describe Cloud Connected UC
    • Describe Webex Hybrid Services
  • Media and QoS (10%)
    • Troubleshoot media quality issues
    • Describe the QoS considerations for signaling and media over wired and wireless networks
    • Describe QoS trust boundaries and their significance in LAN-based classification and marking
    • Configure LLQ
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