Free Salesforce Certified Platform Administrator II Exam Practice Questions

Sample Practice Questions

Try these 10 sample questions from the Salesforce Certified Platform Administrator II Exam practice bank. Each includes the answer and explanation. Continue with the interactive practice above to review the full question set.

1. 1A user lacks Read permission on a custom object. Its organization-wide default becomes Public Read/Write. What access does this change give the user?

   1. A. Read access to all records
   2. B. No object access from this change
   3. C. Read and edit access to owned records
   4. D. Read and edit access to all records

   Answer: B

   Explanation: "Org-wide defaults can never grant users more access than they have through their object permission." Organization-wide sharing cannot supply missing object permissions.

   Reference: Control Access to Records — Organization-Wide Defaults

2. 2Two custom objects should remain independently owned, and a relationship is needed only for some records. Which relationship is the appropriate starting point?

   1. A. Master-detail
   2. B. Lookup
   3. C. User hierarchy
   4. D. Account hierarchy

   Answer: B

   Explanation: "Objects in lookup relationships usually work as stand-alone objects and have their own tabs in the user interface." Lookup supports a looser association between standalone objects.

   Reference: Create Object Relationships — Lookup Relationships

3. 3Several administrators maintain an org. Which tool identifies their recent configuration changes?

   1. A. Debug Logs
   2. B. Login History
   3. C. Setup Audit Trail
   4. D. Field History Tracking

   Answer: C

   Explanation: "Setup Audit Trail tracks the recent setup changes that you and other admins make." This tool audits setup changes; the alternatives concern transactions, logins, or record-field history.

   Reference: Monitor Setup Changes with Setup Audit Trail — Monitor Setup Changes with Setup Audit Trail

4. 4Two customer markets need different catalog prices in the same currency using a single Product record. Which standard price-book design supports this?

   1. A. Separate same-currency standard prices for one product
   2. B. Two unit prices stored on one price book entry
   3. C. The same product in different price books
   4. D. One price book entry related to two price books

   Answer: C

   Explanation: "Each product can exist in multiple price books with different prices." Use distinct price books for the markets. "A price book entry is a product with its price as listed in a price book. Each price book entry specifies a currency for the price." An entry represents one price in one book. "Salesforce enforces a unique constraint for each combination of Product, Price Book, and Currency." Thus another same-currency standard-price entry cannot provide the second market catalog price.

   Reference: Products Concepts — Products Concepts

5. 5The criteria for deciding whether two contacts are possible duplicates must change. Which configuration defines those comparison criteria?

   1. A. The duplicate rule
   2. B. The matching rule
   3. C. The duplicate job
   4. D. The duplicate alert text

   Answer: B

   Explanation: "The matching criteria to identify duplicate records." Matching rules define the comparisons; duplicate rules decide the response to matches.

   Reference: Improve Data Quality in Salesforce — Identifying Duplicate Records and How to Handle Them — Matching rule

6. 6Which production content is copied as the common configuration basis for every standard Salesforce sandbox type?

   1. A. All customer transaction records
   2. B. All attachments and files
   3. C. The org’s configuration metadata
   4. D. The complete opportunity history

   Answer: C

   Explanation: "All sandboxes use a copy of that configuration data, called metadata, to re-create all the setup from your production org." All sandbox types copy production configuration metadata; copying complete business data depends on sandbox type.

   Reference: Explore Available Developer Environments — Sandboxes

7. 7On every save, a custom request must normalize two fields on that same record before it is stored. No related records or actions are needed, and minimizing extra database work is the priority. Which design fits?

   1. A. An after-save flow that updates the request again
   2. B. A before-save flow using Fast Field Updates
   3. C. A schedule-triggered normalization flow
   4. D. A screen flow that normalizes the request

   Answer: B

   Explanation: "Benefit: Optimal performance because the database is minimally affected" The before-save option updates the triggering record within its original save and avoids the extra save of an after-save update.

   Reference: Get Started with Triggered Flows — Record-Triggered Flows — Fast Field Update

8. 8Managers must not automatically inherit access to their subordinates’ records of an independently owned custom object. Which setting addresses this requirement?

   1. A. Set default access to Public Read Only
   2. B. Enable Grant Access Using Hierarchies
   3. C. Disable Grant Access Using Hierarchies
   4. D. Set default access to Public Read/Write

   Answer: C

   Explanation: "To disable automatic access via the role hierarchy, you can deselect Grant Access Using Hierarchies for any custom object that doesn’t have a default access of Controlled by Parent." For this custom object, disabling hierarchy access removes the automatic manager grant; other sharing grants must be evaluated separately.

   Reference: Control Access to Records — Set Your Org-Wide Sharing Defaults

9. 9An expense line must depend on its expense report and be deleted automatically when that report is deleted. Which relationship expresses this dependency?

   1. A. Optional lookup with clear-field behavior
   2. B. Self-lookup on the report
   3. C. Master-detail from line to report
   4. D. Hierarchical lookup on User

   Answer: C

   Explanation: "deleting a master record also deletes related detail and subdetail records." Master deletion cascades to detail records; clearing an optional lookup leaves the child.

   Reference: Object Relationships Overview — Master-detail

10. 10An error occurs only when one user performs a transaction. Which sequence captures diagnostic execution details?

    1. A. Trace the user, reproduce the transaction, inspect its log
    2. B. Export setup history, then inspect configuration changes
    3. C. Enable field history, then inspect changed record values
    4. D. Export login history, then inspect login attempts

    Answer: A

    Explanation: "Set a trace flag on the user, ask the user to step through the problematic transaction, and then use the debug log to view the system details." A user trace flag and reproduction capture execution details for the failing transaction.

    Reference: Debug Logs — Debug Logs — troubleshooting example