Free CSI Conduct and Practices Handbook Course (CPH®) Examination Practice Questions
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Sample Practice Questions
Try these 10 sample questions from the CSI Conduct and Practices Handbook Course (CPH®) Examination practice bank. Each includes the answer and explanation. Continue with the interactive practice above to review the full question set.
1Which principle governs a CIRO Regulated Person's business dealings?
- A.Openness and fairness under equitable trading principlesCorrect answer: A
- B.Client consent as a substitute for equitable treatment
- C.Commercial advantage as the measure of fair treatment
- D.Equal investment returns as the measure of fair dealing
Explanation: The source states: "act openly and fairly and in accordance with just and equitable principles of trade" The standard governs conduct, rather than guaranteeing equal results or allowing consent or profit to replace fair treatment.
Reference: CIRO Investment Dealer and Partially Consolidated Rules — 1402(1)(i)
2Which outcome is a stated objective of the British Columbia securities regulator?
- A.Preserving the market price of every listed security
- B.Replacing investor judgment with guaranteed returns
- C.Supporting fair and efficient investment marketsCorrect answer: C
- D.Directing capital only toward profitable local issuers
3Except where a specific automatic-approval provision applies, by what latest point must an individual already have CIRO approval in the appropriate Approved Person category?
- A.Before beginning work in that roleCorrect answer: A
- B.After completing the first client's transaction
- C.By the end of the first calendar quarter of work
- D.After receiving the first commission payment
4Before opening an ordinary advised retail account, what must the dealer assess under CIRO's account-appropriateness requirement?
- A.Whether the account will generate the branch's target annual revenue
- B.Whether the client will accept every product available through the dealer
- C.Whether the account and accessible services are appropriate for the personCorrect answer: C
- D.Whether another dealer would offer an identical range of investment products
Explanation: "the scope of products, services and account relationships which the person would have access to within the account are appropriate for the person." The assessment puts the person's interest first and concerns the account and its scope. Revenue, agreement to buy every product and matching another dealer's shelf do not determine appropriateness.
Reference: CIRO Investment Dealer and Partially Consolidated Rules — 3211(1)
5An adviser considers an additional purchase of an issuer already dominating an advised retail portfolio. What must the suitability assessment consider?
- A.Only whether the security is approved for any client at the firm
- B.Only whether the new transaction's dollar amount is small
- C.Only whether the issuer has met its past earnings forecasts
- D.The transaction's effect on account concentration and liquidityCorrect answer: D
Explanation: "the impact of the action on the retail client’s account, including the concentration of securities, derivatives or precious metals bullion, within the account and the liquidity of those securities, derivatives or precious metals bullion" Suitability includes the resulting account impact. Product approval, transaction size or past earnings alone does not resolve concentration and liquidity.
Reference: CIRO Investment Dealer and Partially Consolidated Rules — 3402(1)(i)(c)
6What does the bid price of a security represent?
- A.The lowest price at which a seller is willing to sell
- B.The highest price a buyer is willing to payCorrect answer: B
- C.The price at which the previous trade necessarily occurred
- D.The price the issuer originally received for the security
7A client's cash account opens the statement period with $5,000. During the period it receives a $2,000 deposit and records a $3,000 purchase debit plus a separate $20 commission debit. There are no other entries. What is the closing cash balance?
- A.$3,980Correct answer: A
- B.$4,000
- C.$4,020
- D.$9,980
Explanation: "all deposits, credits, withdrawals and debits made to the account" Opening cash plus credits minus debits gives $5,000 + $2,000 − $3,000 − $20 = $3,980, with no rounding. $4,000 omits commission; $4,020 credits it; $9,980 treats the purchase debit as a credit.
Reference: CIRO Investment Dealer and Partially Consolidated Rules — 3808(4)(i)–(iii)
8A representative argues that business conduct is acceptable whenever it benefits an individual client. Which additional consideration does CIRO's general conduct standard expressly require?
- A.Whether the client has earned a positive investment return
- B.Whether the conduct is detrimental to the public interestCorrect answer: B
- C.Whether the transaction matches the firm's revenue target
- D.Whether the client has used the same representative before
Explanation: The source states: "must not engage in any business conduct that is unbecoming or detrimental to the public interest." Individual benefit does not remove the public-interest restriction. Revenue, prior relationships and positive returns do not establish compliance.
Reference: CIRO Investment Dealer and Partially Consolidated Rules — 1402(1)(ii)
9Why do Canada's provincial and territorial securities regulators coordinate through the CSA?
- A.To improve and harmonize regulation across Canadian capital marketsCorrect answer: A
- B.To centralize all provincial enforcement in a single national agency
- C.To manage individual investors' portfolios across all provinces
- D.To set the offering prices charged by Canadian securities issuers
Explanation: "whose objective is to improve, coordinate and harmonize regulation of the Canadian capital markets." The CSA coordinates provincial and territorial regulators to harmonize regulation. It does not turn them into a single enforcement agency, manage clients’ portfolios or set issuers’ offering prices.
Reference: CIRO — Where We Fit in the Canadian Securities Regulatory Framework — Canadian Securities Administrators (CSA)
10An Approved Person has passed the required examinations but lacks the training needed to perform a proposed activity competently. How does CIRO's proficiency principle apply?
- A.Examination success alone authorizes every activity in the category.
- B.Client consent replaces the missing practical competence.
- C.Required proficiency includes the necessary education, experience and training.Correct answer: C
- D.Competence need only be acquired after the first client complaint.
Explanation: "has the education, experience and training that a reasonable person would consider necessary to perform the activity competently" The principle requires competence as well as prescribed proficiency requirements. Neither client consent nor waiting for a complaint satisfies it.
Reference: CIRO Investment Dealer and Partially Consolidated Rules — 2602(1)
Exam Review
About CSI Conduct and Practices Handbook Course (CPH®) Examination
CSI Conduct and Practices Handbook Course (CPH®) Examination · CA
Key exam facts
- Provider
- Canadian Securities Institute (CSI), course and examination provider; Prometric is CSI's exam delivery partner.
- Format
- One proctored multiple-choice exam, remotely or in person at a test centre.
- Exam questions
- Total questions: 100.
- Time limit
- 3 hours (published exam duration).
- Passing score
- 60% passing grade.
- Exam fee
- First attempt included in course enrolment: $641 with PDF textbook or $681 with hard-copy textbook. Second and subsequent exam attempts: $300 each. All fees taxable; shipping and handling apply to printed materials. Amounts and currency symbol reproduced as displayed by CSI ($).
Topics covered
Standards of Conduct and Ethics, Ethical Decision Making, and Putting it All Together (23%)
- Chapter 1 - Standards of Conduct and Ethics
- Standards of Conduct and Ethics
- Integrating Ethics with Industry Rules
- Rules of Thumb to Guide the Conduct of Registered Representatives
- Chapter 2 - Ethical Decision Making
- Overview of Ethics
- The Relationships Between Values, Ethics, and the Law
- Value Awareness
- Ethical Dilemmas
- Ethical Decision Making
- Chapter 9 - Putting it All Together
- Review of Good Conduct and Practices
The Canadian Regulatory Framework (12%)
- Chapter 3 - The Canadian Regulatory Framework
- General Principles of Securities Regulation
- Key Government Players Involved in Securities Regulation
- Self-Regulatory Organization
- Investor Protection Funds
- Money Laundering and Terrorist Financing in the Securities Industry
Working with Clients (13%)
- Chapter 4 - Working with Clients
- Registration Requirements of a Registered Representative
- Communication with the Public
- General Regulations and Guidelines for Sales Literature
- Dealing with Clients
- Privacy and Cybersecurity
Client Discovery and Account Opening (13%)
- Chapter 5 - Client Discovery and Account Opening
- Opening Accounts
- The New Account Application Form
- Completing the New Account Application Form
- Disclosures
- Client Records
Product Due Diligence, Recommendations, and Advice (13%)
- Chapter 6 - Product Due Diligence, Recommendations, and Advice
- Suitability of Investments and Investment Strategies
- Product Due Diligence
- New Issues and Prospectus Exemptions
- Take-over Bids and Issuer Bids
Trading, Settlement, and Prohibited Activities (13%)
- Chapter 7 - Trading, Settlement, and Prohibited Activities
- How Securities Are Traded
- Types of Orders
- Sales and Trading Conduct
- Prohibited Activities
- Settlements, Transfers, and Corrections
Maintaining Client Accounts and Relationships (13%)
- Chapter 8 - Maintaining Client Accounts and Relationships
- Accounting for Client Transactions
- Margin Accounts
- Cash Accounts
- Communicating Trading Information to Customers
- Client Complaints and Account Transfer Requests
How to prepare
Work through the topics, read the explanation after each answer, and revisit the areas where you miss questions. Use the official outline and reference materials below to guide your study.
These independent practice questions are not actual exam items and do not guarantee a passing result.
Frequently asked questions
What is the exam format?
One proctored multiple-choice exam, remotely or in person at a test centre.
How many questions are on the exam?
Total questions: 100.
How long is the exam?
3 hours (published exam duration).
What is the passing score?
60% passing grade.
How much does the exam cost?
First attempt included in course enrolment: $641 with PDF textbook or $681 with hard-copy textbook. Second and subsequent exam attempts: $300 each. All fees taxable; shipping and handling apply to printed materials. Amounts and currency symbol reproduced as displayed by CSI ($).
Official sources and references
- CSI CPH Curriculum
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