Free Implementing Cisco Collaboration Hybrid and Cloud Technologies Practice Questions

Sample Practice Questions

Try these 10 sample questions from the Implementing Cisco Collaboration Hybrid and Cloud Technologies practice bank. Each includes the answer and explanation. Continue with the interactive practice above to review the full question set.

1. 1When establishing SAML SSO between Webex and a third-party identity provider, how should the metadata files be exchanged?

   1. A. Import the IdP metadata into Webex and the Webex metadata into the IdP.
   2. B. Import the Webex metadata into Webex and the IdP metadata into the IdP.
   3. C. Import the IdP metadata into both systems without exporting Webex metadata.
   4. D. Import the Webex metadata into both systems without exporting IdP metadata.

   Answer: A

   Explanation: Cisco specifies "A metadata file from the IdP, to give to Webex." and "A metadata file from Webex, to give to the IdP." Each party therefore receives its federation partner’s metadata.

   Reference: Single Sign-On Integration in Control Hub — Establish a SAML Agreement

2. 2Directory Connector reports Invalid Value for Attribute for a telephone-number field containing only a plus sign. Which source-data correction addresses this warning?

   1. A. Replace the plus sign with an all-letter extension label.
   2. B. Replace the plus sign with a punctuation-only telephone mask.
   3. C. Replace the plus sign with a telephone value containing digits.
   4. D. Replace the plus sign with a plus sign enclosed in parentheses.

   Answer: C

   Explanation: Cisco explains, "This attribute must contain at least one number." It directs fixing the source attribute and synchronizing again. A digit-containing telephone value addresses that condition; letters or punctuation alone still contain no number.

   Reference: Deployment Guide for Directory Connector — Troubleshooting and Fixes for Directory Connector — Invalid Value for Attribute

3. 3The Webex Calling hop-details Insights banner reports that Webex is not receiving media from the Local Gateway. Who does Cisco identify as responsible for investigating this condition?

   1. A. The cloud-connected PSTN provider's administrator.
   2. B. The customer administrator responsible for the Local Gateway.
   3. C. The Webex engineering team responsible for cloud media services.
   4. D. The remote PSTN carrier responsible for the called party's access.

   Answer: B

   Explanation: Cisco states, "Webex isn’t receiving media from the Local Gateway. A customer administrator must" investigate the issue. This insight specifically points to the customer-managed gateway-to-cloud media segment, rather than assigning it to cloud engineering or a PSTN provider.

   Reference: Troubleshoot Webex Calling calls in Control Hub — Troubleshooting media quality issues — No-media issue

4. 4An organization manually verifies an email domain in Control Hub without using the Entra ID verification method. What DNS record should contain the Webex verification token?

   1. A. An MX record.
   2. B. An SRV record.
   3. C. A PTR record.
   4. D. A TXT record.

   Answer: D

   Explanation: Cisco states, "Webex provides a verification token that you add to your domain host's DNS TXT record." The manual process checks that token to confirm domain ownership; mail routing, service discovery, and reverse lookup records serve other DNS functions.

   Reference: Manage your domains — Add and verify a domain — manual verification

5. 5A Unified CM 15 node will use its bundled Cloud-Connected UC agent. Which Admin CLI sequence associates the node with the Webex organization and enables the agent?

   1. A. Run utils ucmgmt organization <organization_name>, then utils ucmgmt agent enable.
   2. B. Run utils ucmgmt organization <organization_id>, then utils ucmgmt agent enable.
   3. C. Run utils ucmgmt organization <Unified_CM_cluster_PKID>, then utils ucmgmt agent enable.
   4. D. Run utils ucmgmt organization <Webex_email_domain>, then utils ucmgmt agent enable.

   Answer: B

   Explanation: Cisco directs, "On the Admin CLI prompt, type utils ucmgmt organization organization_id." It then specifies, "Type utils ucmgmt agent enable." The required parameter is the Webex Organization ID, not an organization display name, Unified CM cluster PKID, or email domain.

   Reference: Set up Webex Cloud-Connected UC for on-premises devices — Onboard a node using the admin CLI — steps 1–3

6. 6A security reviewer needs to view and monitor all areas of Control Hub but must have no permission to make organizational changes. Which prebuilt administrator role matches this requirement?

   1. A. Full administrator.
   2. B. User and device administrator.
   3. C. Read-only administrator.
   4. D. Device administrator.

   Answer: C

   Explanation: Cisco states, "Read-only administrators can view and" monitor all areas of Control Hub but cannot make organizational changes. The other listed roles include management permissions, which exceed the reviewer's stated access requirement.

   Reference: Assign organization account roles in Control Hub — Role details — Read-only administrator

7. 7Where does Cisco direct a Webex user to learn more about an app before adding it to a messaging space?

   1. A. Webex App Hub, by selecting the app and choosing Learn more.
   2. B. Webex Developer Portal, by opening an endpoint's API Reference.
   3. C. RoomOS for Collab Devices, by opening its device xAPI documentation.
   4. D. Cisco DevNet, by opening a Webex API development Learning Lab.

   Answer: A

   Explanation: Cisco directs, "To find out more about an app, go to Webex App Hub, select the app, and then click Learn more." This is the app-discovery path before adding an app to a space. Endpoint reference, device xAPI documentation, and development labs address building integrations rather than the documented app listing.

   Reference: Webex App | Add an app to a space — Introduction — finding information about an app

8. 8An administrator is configuring SAML SSO for a Webex organization, rather than Partner SSO. Which claim configuration aligns the IdP with the Webex user identity?

   1. A. Set mail to the name of the user's Active Directory domain.
   2. B. Set uid to the organization's SAML service provider entity ID.
   3. C. Set uid to the user attribute selected for the Webex identity mapping.
   4. D. Set mail to the URL of the organization's Assertion Consumer Service.

   Answer: C

   Explanation: For organization SSO, Cisco says to "configure the IdP claim to include the uid attribute name". The value must map to the attribute selected in Directory Connector or the Webex identity service, so a domain name or federation endpoint does not identify the user correctly.

   Reference: Single Sign-On Integration in Control Hub — Requirements for Identity Providers — SSO (for an organization)

9. 9A user's Active Directory avatar was updated without any other attribute change. Directory Connector incremental synchronizations complete, but the cloud avatar remains unchanged. Which action addresses this documented limitation?

   1. A. Perform a full synchronization.
   2. B. Shorten the incremental synchronization interval.
   3. C. Repeat the incremental synchronization manually.
   4. D. Disable and reenable the user's cloud account.

   Answer: A

   Explanation: Cisco notes, "In the case of an updated avatar but no other attribute change, incremental sync won't update the user's avatar to the cloud." This is an exception requiring full synchronization, so repeating or accelerating incremental synchronization does not resolve it.

   Reference: Deployment Guide for Directory Connector — Run an Incremental Synchronization — exceptions

10. 10A Webex Calling call has unsuccessful media-path optimization. Its Insights banner identifies an ICE connectivity-check failure. Which follow-up does Cisco associate with this specific condition?

    1. A. Verify connectivity between the endpoint networks.
    2. B. Accept the default path because its RTT was similar to or better than the candidates.
    3. C. Check access from the endpoints to the STUN server.
    4. D. Check the PSTN provider interconnect as the path for on-net ICE checks.

    Answer: A

    Explanation: Cisco lists "ICE unsuccessful due to connectivity check - verify connectivity between" networks. The guide separately lists STUN-server access failure and a default path with equal or better RTT. Those are different optimization conditions; the on-net connectivity check concerns endpoint-network connectivity, not the PSTN interconnect.

    Reference: Troubleshoot Webex Calling calls in Control Hub — Troubleshooting media quality issues — Media Path Optimization Failure