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Salesforce Certified Platform Administrator II — Requirements & Free Practice

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Salesforce Certified Platform Administrator II

Advanced Salesforce administrator certification for experienced administrators using advanced platform features to solve business problems.

Licensing authority: Salesforce · Application information

Initial by examination
Salesforce Certified Platform Administrator II Exam
Applicability
The current official credential page links the current Academy registration offering, which adopts the current retrieved guide. The guide labels content alignment Summer '22; no official effective or retirement date for this examination version or initial route is supplied, so date boundaries remain null. This is a current investigation, not a reconstruction of an earlier queue date.
Assessment
Pass the scoped proctored examination; the adopted guide states a 65% passing score and prohibits hard-copy or online reference materials.
Language
English is offered and is the language frozen for this task's examination version.
Preparation
The guide describes ADX211 course completion or equivalent experience and knowledge; recommended preparation is not treated as a mandatory additional examination.
Prerequisite
Hold Salesforce Certified Platform Administrator before registering; the current offering also identifies it as required to earn the certification. This is an existing certification qualification, not a newly investigated prerequisite examination.
Scheduling
Appointment selection through Trailhead Academy: choose remote online proctoring with Pearson OnVUE or an onsite Pearson VUE testing center, then choose the available date/time or venue/time slot and complete checkout. Online candidates must review the technical requirements and run the system test; all candidates must meet identification requirements and onsite names must match the booking exactly.

Salesforce Certified Platform Administrator II Exam

Provider
Salesforce; Pearson VUE testing center or Pearson OnVUE remote proctoring
Format
Proctored multiple-choice and multiple-select; no hard-copy or online reference materials
Exam questions
Total questions: 65; Scored questions: 60; Unscored questions: 5; The total includes the scored and unscored questions.
Time limit
105 minutes
Passing score
65%
Exam fee
USD 200 registration; USD 100 retake, plus applicable taxes
Examination outline
  • Security and Access (20%)
    • Record and field data access
    • Custom profiles, permission sets, and delegated administration
    • User authentication
    • Complex account and contact business models
  • Objects and Applications (19%)
    • Enhancing and extending objects
    • Enhancing and extending application UI/UX
  • Auditing and Monitoring (10%)
    • Monitoring and troubleshooting system activity
    • Sensitive data in production and sandbox environments
    • Security settings and pending access updates
  • Cloud Applications (11%)
    • Sales process features
    • Forecasting and Territory Management
    • Salesforce Knowledge
    • Service entitlements and entitlement processes
    • Support agent and customer interaction
    • Salesforce products extending the core platform
  • Data and Analytics Management (13%)
    • Assessing, improving, and enriching data quality
    • Complex reporting and dashboard requirements
    • External data access, backup, restoration, and archiving
    • Importing data into Salesforce
  • Environment Management and Deployment (7%)
    • Options for moving metadata between environments
    • Change set capabilities and best practices
  • Process Automation (20%)
    • Selecting automation tools for complex business problems
    • Troubleshooting declarative automation
    • Declarative automation capabilities and limitations
    • Order of execution implications
Examination sources