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Certified Implementation Specialist – Data Foundations (CMDB and CSDM) — Requirements & Free Practice

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Certified Implementation Specialist – Data Foundations (CMDB and CSDM)

Licensing authority: ServiceNow

Initial by examination
Certified Implementation Specialist – Data Foundations (CMDB and CSDM)
Appointment
Schedule and complete within 90 days after registration at a Pearson test center or online with OnVUE proctoring. No specific seat availability has been verified.
Downstream
This exam is a prerequisite for seven other CIS exams; none of those downstream exams is required to earn CIS-DF.
Eligibility
Available to ServiceNow customers, partners, employees and others interested in implementing and operationalizing a ServiceNow CMDB supporting CSDM. Recommended experience includes CSA certification and 2+ years with CMDB; these are recommendations, not additional mandatory exam leaves.
Maintenance
Annual delta maintenance exams and the annual CMP fee apply after certification and are outside the initial route.
Registration
Use a ServiceNow University account and required personal details; the registered name must match government ID. No separate Pearson VUE account is required. Registration requires payment unless an included or applicable complimentary attempt applies.
Training
Course completion is recommended, not required. Instructor-led training may include one examination attempt.

Certified Implementation Specialist – Data Foundations (CMDB and CSDM)

Provider
Pearson VUE
Format
Proctored examination at a Pearson test center or online with OnVUE; drag/drop matching, multiple choice, multiple select and scenario-based items.
Exam questions
Total questions: 75.
Time limit
90 minutes
Passing score
A predetermined cut score is used; ServiceNow does not publicly share it.
Examination outline
  • Configuration (15%)
    • how and when to use CI Class Manager (table, class attributes, hierarchy)
    • when and how to use IRE
    • when and how to configure CMDB 360/multisource CMDB
  • Ingest (19%)
    • how relationships are auto or manually populated
    • the automation opportunities that are available to automate CMDB integration
    • which data ingestion method to use
    • how to minimize the risk of technical debt and ensure upgradeability
    • how to populate and maintain non-discoverable/manual CIs or non-discoverable attributes
    • how to track security and regulatory compliance identifiers against CSDM objects
    • how Asset and CI align
  • Govern (35%)
    • the characteristics of the six metrics that make up the CMDB health score
    • the purpose and/or requirements of Data Manager
    • the goals of good CMDB governance
    • what is needed to govern the CMDB
    • the key roles involved in implementing and managing a CMDB
    • how to configure and gain value from CMDB Health Dashboards to support Key Performance Indicators (KPI) and Critical Success Factors (CSF)
    • how or why duplication records are created and how to remediate them
    • when and how to remediate duplicate records using the deduplication wizard
    • how to operationalize the CMDB
    • when or why to use the CMDB workspace or what features are available
    • how to define principal classes
    • the policy feature in Data Manager that should be used to accomplish the goal of the scenario
    • how to validate data quality and/or data compliance in the CMDB Health Dashboard
    • how to configure Data Manager to manage the CMDB
    • how to improve data quality using the CMDB Data Foundation Dashboard
    • how to manage life cycle CI attributes between CIs
  • Insight (20%)
    • the business value of CMDB
    • how to use Natural Language Query
    • how to build custom reports using CMDB 360 data (CMDB Saved Queries)
    • how to build out complex relationships within a query and get a full set of results
    • the components and usage of Unified Map or dependency view map
    • the outcomes of using ServiceNow products leveraging CMDB data
    • the benefits of CMDB Foundation Dashboards
    • when to use the CMDB Foundation Dashboard Playbook or the benefits of using Playbook
  • CSDM Fundamentals (11%)
    • how to work with different stakeholders across industries to correctly map CIs with the correct CSDM domain
    • the approach to abide by CSDM
    • the benefits of implementing CSDM
Examination sources
  • CIS-DF Exam Content Overview

    English Resources / CIS-DF Exam Blueprint

  • CIS-DF Mainline Exam Blueprint (KB0012913)

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  • CIS-DF Mainline Exam Blueprint (KB0012913)

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  • CIS-DF Mainline Exam Blueprint (KB0012913)

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  • CIS-DF Mainline Exam Blueprint (KB0012913)

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  • CIS-DF Mainline Exam Blueprint (KB0012913)

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  • CIS-DF Mainline Exam Blueprint (KB0012913)

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  • CIS-DF Mainline Exam Blueprint (KB0012913)

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  • CIS-DF Mainline Exam Blueprint (KB0012913)

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  • CIS-DF Mainline Exam Blueprint (KB0012913)

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  • CIS-DF Mainline Exam Blueprint (KB0012913)

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  • CIS-DF Mainline Exam Blueprint (KB0012913)

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  • CIS-DF Mainline Exam Blueprint (KB0012913)

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  • CIS-DF Mainline Exam Blueprint (KB0012913)

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  • CIS-DF Mainline Exam Blueprint (KB0012913)

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  • CIS-DF Mainline Exam Blueprint (KB0012913)

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  • CIS-DF Mainline Exam Blueprint (KB0012913)

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  • CIS-DF Mainline Exam Blueprint (KB0012913)

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  • CIS-DF Mainline Exam Blueprint (KB0012913)

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  • CIS-DF Mainline Exam Blueprint (KB0012913)

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  • CIS-DF Mainline Exam Blueprint (KB0012913)

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  • CIS-DF Mainline Exam Blueprint (KB0012913)

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  • CIS-DF Mainline Exam Blueprint (KB0012913)

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  • CIS-DF Mainline Exam Blueprint (KB0012913)

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  • CIS-DF Mainline Exam Blueprint (KB0012913)

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  • CIS-DF Mainline Exam Blueprint (KB0012913)

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  • CIS-DF Mainline Exam Blueprint (KB0012913)

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  • CIS-DF Mainline Exam Blueprint (KB0012913)

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  • CIS-DF Mainline Exam Blueprint (KB0012913)

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  • CIS-DF Mainline Exam Blueprint (KB0012913)

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  • CIS-DF Mainline Exam Blueprint (KB0012913)

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  • CIS-DF Mainline Exam Blueprint (KB0012913)

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  • CIS-DF Mainline Exam Blueprint (KB0012913)

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  • Exams with Pearson VUE FAQs (KB0013209)

    Pearson VUE / Will I need to create an account in Pearson VUE?

  • Exams with Pearson VUE FAQs (KB0013209)

    Pearson VUE Exam Registration & Scheduling / ID requirements

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    Pearson VUE Exam Registration & Scheduling / training before exam access

  • Exams with Pearson VUE FAQs (KB0013209)

    Re-take / waiting periods

  • CIS-DF Exam Content Overview

    English Exam Preparation

  • CIS-DF prerequisite policy (KB0013315)

    Free Exam Registration Offer

  • CIS-DF prerequisite policy (KB0013315)

    Free Exam Registration Offer / existing certifications