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ICA Specialist Certificate in Conduct Risk — Information & Free Practice

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About ICA Specialist Certificate in Conduct Risk

ICA Specialist Certificate in Conduct Risk · GB

Key exam facts

Provider
International Compliance Association (ICA); qualification awarded in association with Alliance Manchester Business School, the University of Manchester.
Format
Online multiple-choice examination, taken at any point during the self-paced study period.
Exam questions
Total questions: 25.
Time limit
1 hour of examination time. Course access is up to 2 months; this is separate from examination time.
Passing score
70% pass standard; ICA explicitly requires at least 18 correct answers out of 25.
Exam fee
UK course fee GBP 765, including two assessment attempts. Non-members also pay GBP 195 for 12 months of ICA membership; applicable taxes added at checkout. Currency depends on location; group discounts available.

Topics covered

  • Understanding Conduct Risk

    • How has the conduct agenda developed?
    • Core components of conduct and conduct risk
    • The GRC Context

  • What does good conduct look like?

    • Definitions of company, customer and market conduct
    • Company Conduct
    • Customer conduct
    • Market conduct

  • The impacts of poor conduct

    • For a company
    • For customers
    • For the market
    • Non-financial misconduct

  • Conduct Risk in practice

    • The UK Senior Managers and Certification Regime (SM&CR)
    • The EU Guidelines on Internal Governance – EBA-GL-2017-11 (EU GL11)
    • Investor protection and the conduct of business in the EU: The Markets in Financial Instruments Directive (MiFID II)
    • EU Directive 2016/97: The Insurance Distribution Directive (IDD)
    • Handling complaints
    • The EU General Data Protection Regulation (GDPR)
    • Customer vulnerability

How to prepare

Work through the topics, read the explanation after each answer, and revisit the areas where you miss questions. Use the official outline and reference materials below to guide your study.

These independent practice questions are not actual exam items and do not guarantee a passing result.

Frequently asked questions

What is the exam format?

Online multiple-choice examination, taken at any point during the self-paced study period.

How many questions are on the exam?

Total questions: 25.

How long is the exam?

1 hour of examination time. Course access is up to 2 months; this is separate from examination time.

What is the passing score?

70% pass standard; ICA explicitly requires at least 18 correct answers out of 25.

How much does the exam cost?

UK course fee GBP 765, including two assessment attempts. Non-members also pay GBP 195 for 12 months of ICA membership; applicable taxes added at checkout. Currency depends on location; group discounts available.

Official sources and references

Confirm current exam arrangements with the exam provider.