CILA Handling Claims for Specific Losses (Option 1 – General) (CH3) — Information & Free Practice

About CILA Handling Claims for Specific Losses (Option 1 – General) (CH3)

CILA Handling Claims for Specific Losses (Option 1 – General) (CH3) · GB

Key exam facts

Provider

The Chartered Institute of Loss Adjusters (CILA) provides the examination; Pearson VUE is the examination facilitator. Pearson accreditation of the Certificate is a separate role.

Format

Computer-based multiple-choice examination, including scenario-based multiple-choice questions; delivered at Pearson VUE test centres or through OnVUE online invigilation at home or office.

Exam questions

Total questions: 45.

Time limit

90 minutes of examination time for CH3, extended to allow reading of scenario-based questions. OnVUE check-in is a separate process beginning 30 minutes before the examination.

Passing score

The required pass mark varies slightly between papers because of question weighting; the official Certificate Handbook states that it is no higher than 75% for each paper.

Exam fee

GBP £360 entry fee per examination, as currently listed on CILA's Certificate webpage. Membership fees are separate; the webpage does not separately state a current resit tariff. The £350 amount in the older handbook is not used as the current entry price.

Topics covered

• Know how the reserve for a personal injury liability claim may be assessed

  • State how damages may be estimated
  • Outline how to estimate a claimant’s costs

• Understand civil procedure rules in claims handling

  • Explain the objectives and requirements of the civil procedure rules

• Know the issues involved in arranging alternative accommodation in a loss situation

  • Explain the considerations to be taken into account when alternative accommodation may be arranged
  • Identify factors which would render a property uninhabitable
  • Identify the scope and limitations for alternative accommodation provided in a loss situation

• Understand how a claim for damage to building structures may be dealt with

  • Identify the principal elements of a construction
  • Explain how damage can occur to constructions
  • Assess a loss situation involving building structures to determine the settlement to be made

• Know the duties and obligations that may arise under Construction (Design and Management) Regulations

  • Outline the functions of the various parties to the construction process
  • State the purpose and requirements of the Constructions (Design and Management) Regulations

• Understand how a claim for ‘business interruption’ may be dealt with

  • Explain considerations to be taken into account when dealing with a business interruption loss
  • Explain how to calculate the amount payable for a business interruption claim

• Understand how surge conditions and catastrophe situations may be dealt with

  • Explain the considerations to be taken into account when taking initial measures in a catastrophe situation
  • Explain the role of mitigation contractors in a catastrophe situation
  • Explain the specific considerations when provision of alternative accommodation is required in a catastrophe situation
  • Summarise the information needed by insurers in monitoring a catastrophe situation

How to prepare

Work through the topics, read the explanation after each answer, and revisit the areas where you miss questions. Use the official outline and reference materials below to guide your study.

These independent practice questions are not actual exam items and do not guarantee a passing result.

Frequently asked questions

Official sources and references

• CILA CH3 Syllabus April 2024

  pp. 1–2, learning outcomes and assessment criteria

• CILA Certificate Handbook

  p. 3, How will I be assessed?

• CILA Certificate Handbook

  p. 3, Overview

• CILA Certificate Handbook

  p. 5, Where will I sit the examinations?

• CILA Certificate Handbook

  p. 7, What is the pass mark?

• CILA Certificate

  How much will it cost?

Confirm current exam arrangements with the exam provider.